Privacy Policy
Last updated: 5 August 2026
Sara Simplifies Digital respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you visit sarasimplifiesdigital.com, download a free resource, purchase a digital product or contact us.
1. Who we are
Sara Simplifies Digital is operated by Sara Anise, trading as Sara Simplifies Digital.
For UK data-protection purposes, Sara Simplifies Digital is the data controller responsible for the personal information described in this policy.
For privacy-related enquiries, contact:
Email: hello@sarasimplifiesdigital.com
2. Information we collect
Depending on how you use our website, we may collect:
- Your name
- Your email address
- Your billing address
- Details of products or free resources you order
- Information you provide when contacting us
- Payment status and transaction references
- Basic technical information required to operate and secure the website
Full payment-card details are processed securely by Stripe. We do not receive or store your complete card details.
3. How we collect your information
We may collect personal information when you:
- Visit or use our website
- Download a free guide or resource
- Purchase a digital product or course
- Complete a checkout form
- Contact us by email, social media or through the website
We may also receive relevant transaction information from service providers that help us process orders, payments and product access.
4. How we use your information
We may use your personal information to:
- Process and manage your order
- Deliver free guides, downloads, courses and digital products
- Create and manage your customer account
- Send order confirmations, receipts and access information
- Respond to enquiries and provide customer support
- Maintain financial and business records
- Prevent fraud, misuse and security incidents
- Operate and improve our website
- Comply with legal, accounting and tax obligations
- Protect or defend our legal rights
We do not sell your personal information.
5. Our lawful bases
We use personal information under the following lawful bases:
Contract
When it is necessary to process an order, deliver a requested product or resource, or provide customer support relating to your purchase.
Legal obligation
When we must retain or use information to comply with legal, tax or accounting requirements.
Legitimate interests
When reasonably necessary to operate and secure our business, respond to enquiries, prevent fraud and protect our legal rights.
Consent
Where you have actively agreed to a particular use of your information. You may withdraw your consent at any time.
6. Free guides and resources
When you request a free guide or resource, we use your email address to:
- Process the free order
- Deliver or provide access to the resource
- Send necessary access or order information
- Maintain an appropriate record of the request
Downloading a free resource does not automatically subscribe you to ongoing marketing emails.
7. Purchases and payments
Purchases made through our website are managed using SureCart and processed through Stripe.
These providers may process information including:
- Your name and contact details
- Billing information
- Payment information
- Transaction amount and currency
- Payment status
- Fraud-prevention and security information
We receive confirmation of whether a payment was successful, but we do not receive your complete card details.
SureCart and Stripe process information in accordance with their own privacy policies and legal obligations.
8. Service-related emails
We may send emails where necessary to:
- Confirm an order
- Deliver a product or free guide
- Provide account or access information
- Send a receipt
- Respond to an enquiry
- Provide important information about a purchase
These are service-related communications and not marketing emails.
9. Who we share information with
We may share relevant personal information with trusted providers that help us run the website and fulfil orders, including:
- SureCart
- Stripe
- Our website-hosting provider
- WordPress and necessary website-plugin providers
- Email-delivery providers
- Cloud-storage and technical-service providers
- Accountants, legal advisers or other professional advisers
- Regulators or public authorities where required by law
We only share information where reasonably necessary to provide our services, operate the business, protect our rights or comply with the law.
10. International processing
Some service providers may process or store information outside the United Kingdom.
Where this happens, we take reasonable steps to ensure appropriate legal safeguards are in place, such as recognised adequacy arrangements or approved contractual protections.
11. How long we keep information
We retain personal information only for as long as reasonably necessary.
Generally:
- Order, payment, accounting and tax records may be retained for up to six years
- Free-guide and customer-account details are retained while required to provide access and maintain reasonable business records
- Customer-support messages may be retained for up to two years after the matter is resolved
- Technical and security information is retained for a reasonable period for security, troubleshooting and fraud prevention
Information may be retained for longer where required by law or in connection with a dispute or legal claim.
When information is no longer required, it will be deleted, anonymised or securely disposed of.
12. Cookies
Our website may use essential cookies required for functions such as:
- Checkout
- Shopping-cart functionality
- Customer accounts
- Payment processing
- Website security
- Remembering necessary website preferences
Disabling essential cookies may prevent parts of the website or checkout from working correctly.
13. How we protect your information
We use reasonable security measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure passwords, restricted account access, secure payment processing, software updates and trusted service providers.
No internet-based system can guarantee complete security.
14. Your rights
Depending on the circumstances, you may have the right to:
- Request a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Restrict or object to certain uses of your information
- Withdraw consent
- Request the transfer of certain information
To exercise your rights or raise a data-protection complaint, email hello@sarasimplifiesdigital.com.
You also have the right to raise a complaint with the UK Information Commissioner’s Office if you are unhappy with how your information has been handled.
15. External websites
Our website may contain links to external websites or services.
We are not responsible for the content or privacy practices of those third-party websites. You should review their privacy information before providing personal information.
16. Changes to this policy
We may update this Privacy Policy when our website, products, providers or legal obligations change.
The latest version will be published on this page with an updated date.
17. Contact
For questions or requests concerning this Privacy Policy or your personal information, contact:
Sara Simplifies Digital
Email: hello@sarasimplifiesdigital.com